Note, if you have multiple audio and video devices, you can also select which one you will use.
You can test them by going to Zoom | Preferences and selecting the Video and/or Audio tabs on the left. 
Verify your audio and video connections.Regularly run your Anti-Virus to help protect your device.Verify that there are no updates that may want to run during the session.
Equipment Check:īefore joining a class or meeting, verify your equipment is working as expected by checking the following: Once downloaded and installed you will not need to do so again, though you will want to ensure it is updated. This can be done either from the website or the app store associated with your mobile device. First Time UsersĪs a first-time user, you will want to download the free desktop or mobile client for Zoom. If you are a first-time user, there are a couple of additional items you may want to try further down. There are a couple of things you should do before every meeting to ensure a better experience while using Zoom. Learn more about attendee controls in a meeting.Pre-Check to Joining a Zoom Class or Meeting You will join the Zoom test meeting as an attendee.
Click Join with Computer Audio to join the test meeting with the selected microphone and speakers. If you don't hear an audio reply, use the drop-down menu or click No to switch microphones until you hear the replay. Click Yes when you hear the replay. If you don't hear the ringtone, use the drop-down menu or click No to switch speakers until you hear the ringtone. Click Yes to continue to the microphone test. The Zoom test meeting will display a pop-up window to test your speakers. If you cannot download or run the Zoom desktop client on your computer, click join from your browser. 
If you don't have the Zoom desktop client installed on your computer, click download and run Zoom to download, install, and then run Zoom. 
If you have the Zoom desktop client installed on your computer, click Open to launch Zoom. You will be redirected to launch the meeting from the browser: Note: If you are using the Zoom mobile app, you can visit to join a test meeting, then follow the instructions to test your video or audio. If you don't have time before joining, you can also test your video or audio while in a Zoom meeting. Within your test meeting, you have the ability to check your internet connection, familiarize yourself with Zoom's video conferencing features, and adjust your audio and video before joining the meeting. Prepare for upcoming Zoom meetings by setting up a Zoom test call.
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