Chat: Technicians can chat with mobile users to quickly diagnose issues without the need for a phone call or text message.File transfer: Easy file transfer from or to the mobile device.This feature is available for the following devices: Samsung, Sony, Alcatel One Touch / TCL, Lenovo, Asus (for business customers only), Caterpillar / CAT® B15, Prestigio, Archos, Unitech, ODYS and others. Remote Control: Technicians can remotely control the mobile device from their workstation just as if it was in their hands.TeamViewer QuickSupport gives mobile users the following features: Full remote control has been already available for mobile devices from Samsung, Sony and others. It is designed for IT support teams to quickly and easily diagnose and fix problems with these mobile devices while employees are offsite. The popular app TeamViewer QuickSupport allows the remote support of smartphones and tablets via TeamViewer software from any Windows or Mac computer. The update provides the ability to remotely control additional devices including Lenovo, Asus (for business customers only), Caterpillar / CAT®, Prestigio, Unitech and ODYS. The use of a dedicated personal computer for troubleshooting signifies that technicians can address issues even if the phone itself is not functioning.Tampa, Florida, Janu– TeamViewer, one of the world’s most popular providers of remote control and online meeting software, extends its mobile device support offering and announced today the availability of its updated app TeamViewer QuickSupport. Whether referring to a minor software issue or a major system crash, help is only moments away when this unique application is employed. Some of these include (but may not necessarily be limited to) Samsung, Asus, Sony, HTC, LG and Lenovo. TeamViewer QuickSupport is compatible with numerous devices. The primary benefit is that technicians are provided access to the most important systems within the phone, quickly resolving any issues. It is instead linked via a personal computer (either a Mac or a Windows OS). However, it should be noted that this support will not be accessed via the smartphone directly.
TeamViewer QuickSupport is a perfect application during instances when smartphone users may require expert advice in order to address a software or hardware issue. Softonic review Efficient technical support package for smartphone users
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